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V2 Privacy Policy

Your privacy is extremely important to us. This policy sets out Sew Much To Do’s commitment to protecting your privacy and details how we may collect or use any information you provide while using our website.

When placing your order with us there are certain types of data that we need to fulfil your order and manage the ordering process effectively. The information you provide will only be used for the purposes of your order from Sew Much To Do.

The types of data we may collect from you include your name, gender, date of birth, contact information including email address, billing and delivery addresses, and telephone numbers (including mobile numbers) – which we need to process your enquiry/order; the latter being particularly useful if we need to contact you for any reason about your order.

To improve and tailor your browsing experience, we also collect data pertaining to your password for your Sew Much To Do website account, your online Sew Much To Do order and purchase history, and your browsing activities across the Sew Much To Do website.

To improve our relationships with you and our marketing/promotional activities, we also collect data relating to your communication and marketing preferences, your interests, preferences, feedback and survey responses, your correspondence and communications with Sew Much To Do and nominated ‘local’ Sew Much To Do store if applicable. With regards our promotional or marketing activity we will only contact you with your prior agreement.

Finally, we will use data collected where we have a legal duty or obligation to use or disclose your information.

We will hold your data indefinitely unless you ask us to delete it.

You can ask to see, amend or delete the information we hold for you at any time – please send your request in writing by email to us at info@sewmuchtodo.co.uk or by post to Sew Much To Do, George Court, Bartholomew’s Walk, Ely, Cambs CB7 4JW.

If you have any complaints about the way we are handling your personal data you are entitled to complain to the National Data Protection Authority, the UK’s Information Commissioner’s Office (ICO).

Payment details

All card payment details are held and processed by Worldpay, our secure PCI certified merchant processor – they are not seen, processed or held by Sew Much To Do. All orders and refunds are processed this way.

For more information about Worldpay’s Privacy Policy please see /privacy.

Similarly, if you complete your transaction via Paypal, all card payment details are held and processed by Paypal’s secure network – no card details are seen, processed or held by Sew Much To Do.

For more information about Paypal’s Privacy Policy please see here /privacy.

Marketing email newsletters

We employ the third party provider MailChimp to manage and distribute our email newsletter and occasional customer service emails. MailChimp also provides Sew Much To Do with statistical information regarding the effectiveness of our email campaigns, for example reporting how many emails are ‘opened’. For more information about MailChimp’s Privacy Policy please see https://mailchimp.com/legal/privacy/.

You can unsubscribe to our emails at any time by clicking on Unsubscribe at the bottom of our emails, by writing in email to us at info@sewmuchtodo.co.uk or by post to Sew Much To Do, George Court, Bartholomew’s Walk, Ely, Cambs CB7 4JW. Please state clearly that you want to unsubscribe from the Sew Much To Do email newsletter mailing list.

We will never sell or trade your data to any third party.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages – these files allow web applications to tailor and personalise your online experience.

At Sew Much To Do we use these pieces of information to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We use third party service Google Analytics [Cookie names: _utma _utmb _utmc _utmz ] to collect and analyse information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see Google’s Privacy Policy http://www.google.com/intl/en_uk/policies/privacy/.

We also use data from Facebook – Facebook pixels are pieces of code that track users interacting with our website and social media channels. We use data from Facebook pixels to customise content and advertising, and improve our social media platforms. You can edit your Facebook advertising preferences by visiting Your ad preferences on Facebook.

Our cookie data is also shared with Google AdWords and AdSense so that we can advertise to people based on their past visits to the Sew Much To Do website. We also use this information to build similar new audiences to advertise online to – this helps to target Sew Much To Do adverts with appropriate audiences across the internet. You can opt out of Google’s use of cookies by visiting Google Ads settings.

Most web browsers automatically accept cookies – you can usually configure your browser settings to decline cookies if you prefer. Please note, however, that doing so may prevent you from taking full advantage of our website.

Links to other websites

Occasionally we may include website links which we feel may be of interest to our customers. If you use one of these links please remember that we have no control on any other website except the Sew Much To Do website and cannot be responsible for the protection and privacy of any information you provide while on those websites. Please refer to the privacy policy of any website visited.

Changes to this policy

From time to time we may change/update this Privacy Policy as we develop the Sew Much To Do website. When this Privacy Policy changes, we will place an updated version on this page.

To ensure you’re up to date with any changes, please read our Privacy Policy each time you use our site.

This Privacy Policy was last updated on 26 September 2018.

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